You can check here the document that validates our reopening plan and hygiene measures.
Protocols in our facilities
- All facilities are disinfected daily
- You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
- Protective screens in customer service areas
- Room keys will be disinfected before handing them over
- Rugs have been removed from all rooms
- Towels and bed linen are washed at high temperature
- Sanitiser, gloves and masks available to all guests
- Remote controls are wrapped in plastic that will be changed regularly
- Open or foot-operated waste bins lined with a bag
- Vent filters are cleaned regularly
- Opening doors through Smartphones.
Protocols for guests
- Wearing gloves and masks is compulsory
- They will find hand sanitiser in the common areas
- Insofar as possible, payments should be done by credit card
- POS systems will be disinfected regularly
- Guest’s shoes and luggage will be disinfected at the hotel entrance
Protocols for our employees
- All members of staff know the new health and safety measures
- The staff will have their temperature taken daily
- Staff uniforms are washed and disinfected daily
- Co-workers must stay at least 1.5 metres apart
- Reception staff will disinfect the counter every time they finish attending a client
Catering protocols
- Orders will be served following all safety measures and delivered under a cover
- The number of people will be controlled to avoid overcrowding
- The cafeteria will remain closed for the time being.
